Terms of Service

Last updated: May 18, 2025

Welcome to Nolaza (“Nolaza,” “we,” “us,” or “our”).

By accessing or using our website (www.nolaza.com) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our Service.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction of residence.
You may use our Service only for lawful purposes and in accordance with these Terms.
Any breach of these Terms may result in immediate termination of your access to our Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted across networks. Payment and credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, including products, images, or descriptions, without our express written permission.

3. Products & Accuracy of Information

We strive to provide accurate descriptions and images of our Heated Shoulder Massager. However, we do not warrant that product descriptions, colors, or other content on this site are accurate, complete, reliable, current, or error-free.

All products are intended for personal, non-commercial use to help relieve shoulder and muscle discomfort.

4. Pricing & Payment

All prices are subject to change without notice.
We accept major credit cards, PayPal, and other secure payment methods displayed at checkout.
You agree to provide current, complete, and accurate purchase and payment information.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on shipping times, costs, and international orders.

6. Returns & Refunds

We offer a 90-Day Money Back Guarantee on all Nolaza Heated Shoulder Massager purchases. Please refer to our Returns & Refund Policy for full details.

7. Warranty

Our products come with a 2-Year Limited Warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accident, or normal wear and tear.

8. Intellectual Property

All content on this website, including logos, text, images, graphics, and product designs, is the intellectual property of Nolaza and is protected by copyright and trademark laws. You may not use our intellectual property without prior written consent.

9. Prohibited Uses

You are prohibited from using the site to:

Transmit any harmful code, viruses, or malware
Engage in unlawful activities
Harass, abuse, or violate the rights of others
Attempt to gain unauthorized access to our systems

10. Limitation of Liability

To the fullest extent permitted by law, Nolaza shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

Our total liability shall not exceed the amount you paid for the specific product in question.

11. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Vietnam (or the United States, depending on your preference).